Daniel McCarthy
Ipswich,MA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
22
22
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
06.2000 - 06.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Delivered successful training to more than 30 employees during tenure, educating on successful work processes and productivity strategies.
- Applied security, safety and loss prevention strategies during shifts.
Education
Bachelor of Science - Business Management
Bentley University
Waltham, MA05.1998
Skills
- Performance Tracking and Evaluations
- Constructive Feedback
- Payroll Verification
- Instructing
- Staff Scheduling
- Cash Handling Expertise
- Monetary Transactions
- Judgment and Decision-Making
- Microsoft Internet Explorer
- Labor and Food Cost Control
- Team Member Motivation
- Order Supplies
Owner/operator of Two Cousins Karaoke and DJ services
I run Two Cousins Karaoke with my cousin. I am the front man so I have extensive people skills and the ability to read a room. I am a great people person with a friendly personality.
Timeline
Shift Supervisor
CVS Pharmacy
06.2000 - 06.2022
Bachelor of Science - Business Management
Bentley University