Lizeth Avila
Fresno,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
Medical Front Office Receptionist
Fresno Gastroenterology
05.2021 - Current
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Checked patient insurance, demographic, and health history to keep information current.
Medical Assistant
Sante Medical Oncology Specialists, Inc.
08.2018 - 05.2021
- Interpreting in Spanish for MD
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant
M2 Oncology
02.2017 - 07.2018
- Interpreting in Spanish for MD
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Prepared lab specimens for diagnostic evaluation.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
Medical Assistant (Extern)
Gastroenterology & Liver Disease
11.2016 - 12.2016
- Answering phone calls, Scheduling appointments, Keeping rooms nice and clean, Vitaling patients, Filing charts
Party Decorator/Receptionist
ABC Party Rental Fresno, CA
08.2013 - 01.2016
- Enhanced event atmosphere by designing and implementing creative party decorations.
- Collaborated with clients to develop custom decoration themes, ensuring their vision was brought to life.
- Coordinated schedules and timelines for events.
- Helped set up equipment such as tables, chairs, etc
- Consulted with customers to determine objectives and requirements for events.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Medical Assisting Program Certificate -
Brightwood College
01.2016
B.A. in Spanish -
California State University of Fresno
01.2014
High School Diploma -
Hanford High School
Hanford, CASkills
- Patient Care
- Bilingual in Spanish
- HIPAA Compliance
- Spanish translation
- OSHA Compliance
- Patient Scheduling
Timeline
Medical Front Office Receptionist
Fresno Gastroenterology
05.2021 - Current
Medical Assistant
Sante Medical Oncology Specialists, Inc.
08.2018 - 05.2021
Medical Assistant
M2 Oncology
02.2017 - 07.2018
Medical Assistant (Extern)
Gastroenterology & Liver Disease
11.2016 - 12.2016
Party Decorator/Receptionist
ABC Party Rental Fresno, CA
08.2013 - 01.2016
Medical Assisting Program Certificate -
Brightwood College
B.A. in Spanish -
California State University of Fresno
High School Diploma -
Hanford High School