LIZETH GUERERRO
Midland,USA
Overview
5
5
years of professional experience
Work History
Sales Associate
James Avery Artisan Jewelry
Midland, TX
04.2025 - Current
- Organized racks and shelves to improve store presentation and merchandise visibility.
- Cultivated customer relationships, fostering loyalty and encouraging repeat business.
- Processed returns, exchanges, and refunds in accordance with store policy.
- Handled cash transactions while adhering strictly to cash handling procedures.
- Maintained professionalism while addressing issues in high-stress situations.
- Assisted customers in product location and inventory checks across multiple sites.
- Answered inquiries regarding sizing, accessories, and merchandise promptly.
- Rotated stock and restocked shelves to ensure product availability and appeal.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Performed cash, card, and check transactions to complete customer purchases.
Child Care Teacher
YMCA-Midland, TX
Midland, TX
04.2022 - 09.2024
- Assisted in the management of the classroom environment to ensure safety and positive behavior.
- Developed and implemented age-appropriate activities that encouraged children to explore their environment, engage in creative play, and develop social skills.
- Identified children showing signs of emotional, developmental and health-related problems and discussed them with supervisors, parents, and guardians, and child development specialists.
- Observed and evaluated children's performance, behavior, social development, and physical health.
- Created lesson plans based on the Early Years Learning Framework standards.
- Assisted with daily routines such as meal times, rest times, hygiene practices, dressing and undressing.
- Maintained records of individual student progress and provided feedback to parents on a regular basis.
- Monitored student progress and provided feedback to parents and supervisors.
- Attended to children's basic needs by feeding them, dressing them, and changing diapers.
- Completed extensive training that provided insight on child care and development topics.
- Worked with co-teacher to implement lesson plans from research-informed learning curriculum.
Sales Associate Specialist
Victoria’s Secret-Midland, TX
Midland, TX
12.2020 - 03.2022
- Demonstrated ability to identify customer needs and provide appropriate solutions.
- Managed returns and exchanges efficiently according to company standards.
- Greeted customers and engaged in conversation to assess needs.
- Ensured compliance with all company policies and procedures related to sales operations.
- Computed sales prices, total purchases, and received and processed cash and credit payment.
- Used POS system to process sales and refund transactions.
- Greeted customers and ascertained what each customer wanted and needed.
- Maintained a clean and organized store environment that met all safety standards.
- Delivered exceptional customer service to guests.
- Assisted customers in selecting items that fit their needs or preferences.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
- Exhibited excellent communication and interpersonal skills to build positive relationships with customers.
- Developed strategies for increasing customer loyalty through rewards programs or other initiatives.
Education
No Degree - Business Administration
Midland College
Midland, Texas, TXVista Grande High School
Casa Grande, AZ05.2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Reliable and punctual
- Problem-solving
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- POS system operation
- Guest relations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
James Avery Artisan Jewelry
04.2025 - Current
Child Care Teacher
YMCA-Midland, TX
04.2022 - 09.2024
Sales Associate Specialist
Victoria’s Secret-Midland, TX
12.2020 - 03.2022
No Degree - Business Administration
Midland College
Vista Grande High School