Lizeth Hernandez
Bloomington,CA
Summary
A hardworking and passionate job seeker with strong organizational skills, I am eager to secure an entry-level position. I am ready to help the team achieve company goals. I am an organized and dependable candidate who successfully manages multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals
Overview
1
1
year of professional experience
Work History
Membership Specialist
Sam's Club
01.2024 - Current
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Provides member service by maintaining exit areas, reviewing member receipts, acknowledging the member and identifying member needs, assisting members with purchasing decisions, and locating merchandise.
- Provides member service by maintaining a self-checkout area and resolving member issues and concerns.
- Assisting with payments, returns, refunds, and exchanges according to company policies and procedures for membership and payment types.
- Skilled at working independently and collaboratively in a team environment.
Member Frontline Cashier
Sam's Club
05.2023 - 01.2024
- Maintaining a positive attitude by smiling, greeting members
- Providing exceptional customer service to members across the club as needed, answering any questions they may have
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- providing guidance and support to members regarding member self-service technology, processing member purchases
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Science - Radiologic Technology
Chaffey College
Rancho Cucamonga, CAHigh School Diploma -
Jurupa Hills High School
Fontana, CA05.2020
Skills
- Customer Service
- Critical thinking
- Communication skills
- Teamwork skills
- Positive attitude
- Time management skills
Languages
Spanish
Full Professional
Timeline
Membership Specialist
Sam's Club
01.2024 - Current
Member Frontline Cashier
Sam's Club
05.2023 - 01.2024
Associate of Science - Radiologic Technology
Chaffey College
High School Diploma -
Jurupa Hills High School