Versatile business leader bringing 9 years of experience as accomplished coordinator Strategic problem-solver, change manager and visionary executive with success implementing plans to meet current and future needs. Key expertise in animal rescue.
Overview
15
15
years of professional experience
Work History
President
Whiskers Love Rescue
01.2015 - Current
Developed strong partnerships with cross-functional rescues vet clinics for improved collaboration and efficiency.
Streamlined organizational adoptions processes by evaluating every application meticulously.
Waitress, Certified Trainer.
Uncle Julio's Restaurant
11.2021 - 09.2023
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Waitress, Trainer
Bloomin' Brands
01.2009 - 07.2020
Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
Waitress, Sales
Hilton Bonnet Creek & Waldorf Astoria
05.2018 - 12.2019
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Education
Lenguage -
Technical Education Center-Osceola
Kissimmee, FL
01.2008
High School Diploma -
Insbatecova
Cali, Colombia
07.2002
Skills
Business Planning
Company Representation
Cost Control
Project Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress, Certified Trainer.
Uncle Julio's Restaurant
11.2021 - 09.2023
Waitress, Sales
Hilton Bonnet Creek & Waldorf Astoria
05.2018 - 12.2019
President
Whiskers Love Rescue
01.2015 - Current
Waitress, Trainer
Bloomin' Brands
01.2009 - 07.2020
Lenguage -
Technical Education Center-Osceola
High School Diploma -
Insbatecova
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