Lizeth Ortiz
Tucson ,AZ
Summary
Proactive Restaurant Manager with extensive experience in optimizing daily operations and ensuring top-quality food and service. Skilled in staff management, customer engagement, and inventory control, with a strong background in payroll, timekeeping, and order preparation. Bringing a commitment to efficiency, team development, and customer satisfaction. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
El Merendero Resaturant
Tucson Az
07.2013 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
- Oversaw food preparation and monitored safety protocols.
Education
GED -
CECYTES
MEXICO 07.1995
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Food Service Background
Timeline
Restaurant Manager
El Merendero Resaturant
07.2013 - Current
GED -
CECYTES