Lizeth Sedeno
Panorama City,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Health Educator/Community Outreach Worker
Tarana Treatment Center
10.2022 - Current
- Developed and implemented health education strategies to reach target audiences.
- Communicate with doctors and facilities to ensure the patient's requests are fulfilled.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Offered patients routine primary care services and emergency appointments.
- Verify that the patient's insurance is active and assigned to the clinic.
Community Support Worker
Diverse Journeys
01.2021 - Current
- Administer daily medication, document medication administration, seizure logs, and required paperwork.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
Service Coordinator
North La County Regional Center
10.2021 - 02.2022
- Facilitate the exchange of information between service providers, including health providers, medical case managers, regional centers, and LEAs.
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
Family Support Worker
Pacific Asian Counseling Services
07.2019 - 10.2021
- Work with families to develop the ability to become independent from the DCFS system.
- Empowered parents to create nurturing home environments by sharing best practices in positive discipline techniques.
- Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
- Conducted thorough assessments of family dynamics and needs, developing detailed case plans to address challenges effectively.
Education
Bachelor of Science - Family Studies
California State University Northridge
Northridge05.
Master of Science - Public Health
Capella University
Minneapolis, MN09.2024
Skills
- Detail-oriented
- Health Advocacy
- Community Outreach
- Customer Support
- Problem-solving skills
- Verifying health insurance
- Client Advocacy
Certification
- Certification in HIPPA
- Life and Fire
- CFR - Certified First Responder
Languages
Spanish
Full Professional
Timeline
Health Educator/Community Outreach Worker
Tarana Treatment Center
10.2022 - Current
Service Coordinator
North La County Regional Center
10.2021 - 02.2022
Community Support Worker
Diverse Journeys
01.2021 - Current
Family Support Worker
Pacific Asian Counseling Services
07.2019 - 10.2021
Bachelor of Science - Family Studies
California State University Northridge
Master of Science - Public Health
Capella University
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