Lizeth Ventura
Hilliard,OH
Summary
Highly efficient individual well established in fast paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
7
7
years of professional experience
Work History
Associate Banker
JPMorgan Chase
4199 Parkway Ln Hilliard, OH
08.2023 - 02.2026
- Processed customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
- Provided exceptional customer service by addressing inquiries, resolving issues, and offering product recommendations
- Handled confidential customer information securely in accordance with privacy guidelines
- Achieved a consistently high level of accuracy when processing large volumes of cash transactions
- Developed strong relationships with regular customers through personalized service
- Consistent 85%+ OSAT score
Team Associate
Walmart
5900 Britton Pkwy Dublin, OH
02.2022 - 06.2023
- Memorized store layouts to pick and prepare orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage prior to customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
Crew Member
Wendy's
2626 Bethel Rd Columbus, OH 43220
04.2019 - 02.2022
- Worked front counter, drive-thru and other areas.
- Mastered point-of-service (POS) computer system for automated order taking.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Assisted management with inventory control and stock ordering.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Education
Currently Enrolled -
Columbus State Community College
Columbus, Ohio, OHHigh School Diploma -
Hilliard Davidson High School
Hilliard, OH05.2021
Skills
- Active Listening
- Multitasking
- Attention to Detail
- Accurate Money Handling
- Retail Knowledge
- POS Systems
- Verbal Communication
- Personal Shopping
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Associate Banker
JPMorgan Chase
08.2023 - 02.2026
Team Associate
Walmart
02.2022 - 06.2023
Crew Member
Wendy's
04.2019 - 02.2022
Currently Enrolled -
Columbus State Community College
High School Diploma -
Hilliard Davidson High School