Lizette Ayala
Gen Korean BBQ House
Edinburg,TX
2
Languages
1
Certification
4
years of professional experience
Dedicated Server Trainer experienced in team training, quality control, and food safety compliance. Enhanced service standards and streamlined operations through effective staff training and leadership. Focused on creating welcoming atmospheres and delivering exceptional customer experiences.
Experienced shift lead known for implementing best practices in food safety and sanitation. Committed to fostering team member training and ensuring adherence to quality standards, driving consistent operational excellence.
Work History
Server Trainer
3 Months- Trained new servers on menu offerings and customer service standards.
- Developed training materials to enhance onboarding efficiency for staff.
- Oversaw team performance, providing feedback to improve service quality.
- Implemented best practices for food safety and sanitation compliance.
Shift Lead
6 Months- Coordinated shift schedules to optimize labor efficiency and meet peak business demands.
- Oversaw daily operations, ensuring team adherence to quality standards and procedures.
- Trained new staff on best practices for food preparation and customer service excellence.
- Streamlined inventory management, reducing waste through effective stock rotation techniques.
- Prepared multiple drinks at an efficient speed at a time
Manager
7 Months- Oversaw daily operations, ensuring adherence to quality standards and efficiency benchmarks.
- Implemented process improvements, streamlining workflows to increase productivity.
- Developed training programs for staff, enhancing team performance and operational knowledge.
- Conducted performance evaluations, providing constructive feedback to team members for growth.
Assistant to the Director of Marketing
2 Years 8 Months- Coordinated marketing campaigns, ensuring alignment with organizational goals and brand messaging.
- Conducted market research to identify industry trends, informing strategic marketing decisions.
- Developed and maintained comprehensive marketing materials, promoting consistency in branding efforts.
- Managed project timelines and deliverables, enhancing workflow efficiency across departments.
Barista
1 Year 7 Months- Delivered exceptional customer service by engaging with patrons and addressing their needs promptly.
- Prepared high-quality espresso beverages and specialty drinks following established recipes.
- Operated coffee equipment, including grinders and espresso machines, with attention to detail and safety protocols.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Managed inventory levels of coffee beans, pastries, and supplies to optimize product availability.
- Collaborated with team members to maintain efficient workflow during peak hours while ensuring quality service.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
High School Diploma
- Dean's List (Spring 22-Fall 24)
- Honor Roll (Spring 22-24)
- Mathematics and cience Acaxemy Scholarship Recipient
- Ranked in Top 5% of class
- 4.0 GPA
Skills
Food safety compliance
Menu enhancement
Order accuracy
Table management
High-volume service
Training development
Upselling techniques
POS system proficiency
Team member training
Quality control
Effective time management
Certification
- Certified Food Handlers & TABC
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server Trainer
Gen Korean BBQ House
05.2026 - CurrentRead More
Shift Lead
Mochi Ring
11.2025 - 05.2026Read More
Manager
Kot Pot 1
10.2025 - 05.2026Read More
Barista
Reserva Coffee Co.
08.2023 - 03.2025Read More
Assistant to the Director of Marketing
Certus Insurance Solutions
01.2023 - 09.2025Read More
The University of Texas Rio Grande Valley
High School Diploma
Read More