Lizette Dimas
South Houston,TX
Summary
Personable and dedicated Customer Service Representative with extensive experience in work industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
In Home Caregiver
Caregiver
Houston, TX
12.2023 - Current
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
- Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
- Improved client well-being by providing personalized and compassionate in-home care services.
Walmart Stocking Associate
Stocking Associate
Pearland, TX
12.2022 - 12.2023
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
CSR
PLS Check Cashing
Pasadena, TX
11.2021 - 11.2022
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Improved customer service wait times to mitigate complaints.
Cashier
McDonald's
Nasa Bayou , TX
11.2019 - 11.2020
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked closely with front-end staff to assist customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Bachelor of Science - Medical Assisting
San Jacinto College District
Pasadena, TX12.2025
High School Diploma -
South Houston High School
South Houston, TX05.2022
Skills
- Credit Card Payment Processing
- Report Generation
- Report Creation
- [Language] Fluency English/Spanish
- Multitasking and Prioritization
- Responding to Difficult Customers
- Translation and Interpretation Services
- Customer Service
- Calm and Professional Under Pressure
Education and Training
Pasadena, TX,true,South Houston, TX
Contact
South Houston, TX 77587
Timeline
In Home Caregiver
Caregiver
12.2023 - Current
Walmart Stocking Associate
Stocking Associate
12.2022 - 12.2023
CSR
PLS Check Cashing
11.2021 - 11.2022
Cashier
McDonald's
11.2019 - 11.2020
Bachelor of Science - Medical Assisting
San Jacinto College District
High School Diploma -
South Houston High School