Lizette Navarro
Houston,TX
Summary
Diligent Business Leader with proven track record in managing departmental operations and enhancing team performance. Successfully led various initiatives, resulting in improved operational efficiency and employee satisfaction. Demonstrated leadership and strategic planning skills in high-pressure environments.
Overview
16
16
years of professional experience
Work History
Beauty & Spa Department Manager
Nordstrom
Houston, TX
10.2016 - 08.2026
- Led department operations to enhance customer service and elevate shopping experience.
- Developed and implemented training programs for new team members, fostering skill development.
- Analyzed sales trends to optimize inventory management and improve product selection.
- Streamlined workflow processes, resulting in increased efficiency across department activities.
- Collaborated with cross-functional teams to drive promotional strategies that boosted revenue.
- Mentored staff on best practices, improving team performance and achieving departmental goals.
- Managed scheduling and resource allocation, ensuring optimal coverage during peak hours.
- Conducted regular performance evaluations, providing constructive feedback to enhance employee growth.
Beauty Studio Coordinator
Sephora
Houston, TX
04.2013 - 09.2016
- Coordinated scheduling for beauty services to optimize staff efficiency and enhance client satisfaction.
- Developed training materials and conducted onboarding sessions for new beauty consultants to ensure consistent service standards.
- Implemented process improvements that streamlined appointment booking and reduced wait times for clients.
- Fostered a positive work environment by motivating staff members and acknowledging their achievements.
- Led cross-functional teams in executing promotional campaigns, driving increased foot traffic and sales growth.
Assistant Manager
Cash America
Houston, TX
02.2010 - 04.2012
- Led team to improve customer service standards and resolve complex issues.
- Developed training materials for new hires, enhancing onboarding process efficiency.
- Streamlined inventory management processes, reducing discrepancies through improved tracking methods.
- Analyzed sales data to identify trends and inform strategic decision-making for promotions.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
Richard Milburn Academy
Houston, TXSkills
- Team supervision
- Training and mentoring
- Goals and performance
- Retail management
- Staff development
- Adaptability and flexibility
- Verbal and written communication
- Team building
- Sales strategy
Timeline
Beauty & Spa Department Manager
Nordstrom
10.2016 - 08.2026
Beauty Studio Coordinator
Sephora
04.2013 - 09.2016
Assistant Manager
Cash America
02.2010 - 04.2012
High School Diploma -
Richard Milburn Academy