Lizette Perkins

• Managed patient data entry and maintenance using electronic health record systems.
• Ensured compliance with health information regulations and data privacy standards.
• Assisted healthcare providers in retrieving patient records efficiently and accurately.
• Streamlined filing processes for medical documents, enhancing retrieval time by 25%.
• Processed records efficiently and oversaw timely project completion.
• Verified accuracy and overall completeness of medical records by auditing and reviewing patient information.
• Used medical center hardware and software to produce required reports.
• Provided exceptional customer service to patients, addressing inquiries related to their health records efficiently and professionally.
• Maintained an organized work environment through effective time management strategies.
• Enhanced patient data confidentiality by adhering to strict privacy regulations and guidelines.
• Processed medical release forms in a timely manner, ensuring proper authorization was obtained before disclosing sensitive information.
• Maintained accuracy, completeness, and security for medical records and health information.
• Verified accuracy of patient information in medical records.
• Followed exact procedures for handling transfers and other releases of medical records.
• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Enhanced need for attention to detail for medical records.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Answering of inbound/outbound calls.
• assist with patient walk-ins.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.

• Record Management: Initiate, update, and maintain comprehensive inmate health records.
• Clinic Preparation: Pull, prepare, and organize medical charts for sick calls, chronic care clinics, and inmate transfers.
• Compliance & Confidentiality: Strictly adhere to HIPAA and Privacy Act regulations regarding Protected Health Information (PHI).
• Documentation: Process and file diagnostic test results, integrate previous incarceration records, and fulfill authorized information requests.

Greet and welcome patients in a pleasant, respectful, culturally appropriate manner.

Refrains from texting and speaking on the cell phone while on duty. Refrains form informal communication with patients.

Makes return appointments according to return slip.

• Managed patient scheduling and appointments to enhance clinic efficiency.
• Coordinated communication between medical staff and veterans to ensure timely care delivery.
• Implemented electronic health records systems, improving data accuracy and accessibility.
• Assisted with patient intake processes, ensuring compliance with VA protocols and standards.
• Worked in Harlingen VA Outpatient Clinic and also the VA Health Care center