Timeka Salter
Pensacola,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Health Information Clerk
CHNWF
Pensacola
06.2025 - Current
- Assisted in processing medical records requests and ensuring compliance with privacy regulations.
- Assisted in training new Health Information Clerks, sharing expertise on established procedures and best practices in the field.
- Supported data entry for patient information, enhancing overall data integrity and accessibility.
- Completed EHR audit quality maintenance procedures, processed chart requests, facilitated chart purges and organized medical record copy requests.
- Accurately scanned, indexed and inputted documents into electronic health record system.
Health Information Manager
CHNWF
Pensacola, FL
03.2020 - 06.2025
- Implemented health information management policies to ensure compliance with regulations and standards.
- Mentored staff on best practices in health information management, improving team efficiency and knowledge retention.
- Collaborated with clinical teams to streamline data entry processes, reducing redundancy and enhancing workflow efficiency.
- Facilitated cross-departmental meetings to align strategies related to health information governance and patient care objectives.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Effectively managed release of information requests, safeguarding patient privacy while adhering to legal requirements for disclosure purposes.
Special Projects Coordinator
CHNWF
Pensacola, FL
12.2015 - 03.2020
- Coordinated cross-functional teams to streamline project workflows and enhance communication.
- Developed and implemented project timelines to ensure alignment with organizational objectives.
Clinical Office Manager
CHNWF
Pensacola, FL
10.2014 - 12.2015
- Streamlined patient scheduling processes to enhance clinic efficiency and reduce wait times.
- Implemented electronic health record systems to improve data accuracy and accessibility.
- Coordinated interdepartmental communication to optimize workflow and patient care services.
- Mentored junior staff, fostering professional development and enhancing team performance.
- Established strong relationships with vendors and suppliers to secure competitive pricing on medical supplies, ultimately lowering overall costs for the practice.
Medical Assistant
CHNWF
Pensacola, FL
08.2011 - 10.2014
- Administered patient care and assisted with examinations to enhance overall patient experience.
- Coordinated patient scheduling, ensuring efficient workflow and minimized wait times.
- Maintained accurate medical records using electronic health record (EHR) systems for improved data management.
- Supported clinical staff in preparing treatment rooms, optimizing operational efficiency during patient visits.
- Trained new staff on office procedures, fostering a collaborative team environment and ensuring consistency in practices.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Call Center Representative
Navy Federal Credit Union
Pensacola, FL
07.2006 - 01.2010
- Delivered exceptional customer service by resolving inquiries and issues efficiently.
- Collaborated with team members to improve call handling processes and enhance customer satisfaction.
- Mentored junior staff, fostering a culture of continuous learning and professional development within the team.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Education
Medical Assistant
Fortis Institute
Pensacola, FLSkills
- Multitasking efficiency
- Organizational growth
- Strong attention to detail
- HIPAA regulations
- Professionalism and ethics
- Continuous learning attitude
- Electronic health records management
- Medical terminology proficiency
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Critical thinking
Certification
- CMA - Certified Medical Assistant
Timeline
Health Information Clerk
CHNWF
06.2025 - Current
Health Information Manager
CHNWF
03.2020 - 06.2025
Special Projects Coordinator
CHNWF
12.2015 - 03.2020
Clinical Office Manager
CHNWF
10.2014 - 12.2015
Medical Assistant
CHNWF
08.2011 - 10.2014
Call Center Representative
Navy Federal Credit Union
07.2006 - 01.2010
Medical Assistant
Fortis Institute