Lizmarie Rodriguez
New Rochelle,NY
Summary
Proven track record in enhancing customer experiences at Ray Catena Lexus, adept in organization and time management. Excelled in telephone communication and data entry, significantly improving client satisfaction. Skilled in handling transactions with accuracy, fostering repeat business through exceptional service. Demonstrates a blend of hard and soft skills vital for dynamic business environments.
Overview
7
7
years of professional experience
Work History
Receptionist
Ray Catena Lexus
04.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Cashier
Planet Wings
09.2018 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Cashier
Burlington
08.2019 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Cashier
Mcdonalds
06.2017 - 12.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Social Work
Monroe College
434 Main St, New Rochelle Ny 10801Associate of Science - Liberal Arts Social Science
Westchester Community College
Valhalla, NY05.2024
High School Diploma -
Roosevelt High School
631 Tuckahoe Rd Yonkers Ny 1071006.2018
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Ray Catena Lexus
04.2021 - Current
Cashier
Burlington
08.2019 - 12.2019
Cashier
Planet Wings
09.2018 - 05.2021
Cashier
Mcdonalds
06.2017 - 12.2017
Bachelor of Arts - Social Work
Monroe College
Associate of Science - Liberal Arts Social Science
Westchester Community College
High School Diploma -
Roosevelt High School
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