Lizsandra Jaime
Universal City ,TX
Summary
Dynamic Administrative Assistant with proven expertise in office administration and customer service, honed at Air 1st Heating & Cooling. Excelled in data entry, invoice processing, and fostering professional relationships, significantly enhancing operational efficiency. Demonstrates exceptional Microsoft Excel skills and a commitment to continual improvement, ensuring meticulous file organization and effective communication.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Air 1st Heating & Cooling
San Antonio, TX
09.2015 - Current
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Established administrative work procedures to track staff's daily tasks.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Maintained inventory of office supplies and placed orders.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Passionate about learning and committed to continual improvement.
- Updated and maintained employee attendance records.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Reduced outstanding balances by consistently following up on delinquent payments with clients.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Retail Worker
Express Clothing
San Antonio, TX
01.2015 - 08.2015
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
E.L Broady Academy
San Antonio, TXSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- File organization
- Microsoft outlook
- Scheduling
- Excel spreadsheets
- Invoice processing
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Air 1st Heating & Cooling
09.2015 - Current
Retail Worker
Express Clothing
01.2015 - 08.2015
E.L Broady Academy