Lizzette Barreto
Staten Island,NY
Summary
Dynamic manager with over seven years of experience in operations oversight within the auto repair industry. Skilled in fostering teamwork, implementing efficient workflows, and enhancing customer satisfaction through effective communication and problem-solving.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Mid Island TNS Auto
Staten Island , NY
2025.03 - Current
- Facilitated preparation of reports and documents for internal communication.
- Organized and maintained filing systems for quick information retrieval.
- Efficiently directed incoming calls to appropriate personnel.
- Responded to phone calls and emails, ensuring effective business correspondence.
Manager
Samarkand Collision Inc.
Brooklyn, NY
2017.05 - 2024.10
- Oversaw daily operations in collision repair shop, ensuring efficient workflow.
- Conducted quality inspections on completed repairs to uphold high standards.
- Implemented inventory management systems for effective tracking of parts and supplies.
- Coordinated with insurance companies to streamline claims processing for customers.
- Fostered positive work environment by promoting teamwork and communication among staff.
- Provided leadership during organizational change or crisis situations.
- Assigned tasks to associates based on skill levels to enhance team performance.
Auto Damage Estimator
Yellow Bird Auto Center
Brooklyn, New York
2009.06 - 2016.09
- Analyzed customer specifications to prepare accurate cost estimates for repairs.
- Communicated effectively with clients to clarify project expectations and timelines.
- Developed detailed reports outlining labor, parts, and additional service costs.
- Resolved customer complaints through effective communication and problem-solving skills.
- Collaborated with team members to ensure timely service delivery and customer satisfaction.
Education
Associate of Arts - Liberal Arts
Kingsborough Community College
Brooklyn, NY2017-06
Skills
- Office management and scheduling
- Verbal communication and correspondence
- Document preparation and data entry
- Customer service and support
- Claims processing and parts ordering
- Cost estimation and quality inspection
Timeline
Administrative Assistant
Mid Island TNS Auto
2025.03 - Current
Manager
Samarkand Collision Inc.
2017.05 - 2024.10
Auto Damage Estimator
Yellow Bird Auto Center
2009.06 - 2016.09
Associate of Arts - Liberal Arts
Kingsborough Community College