Lizzette Vazquez
Coral Gables,FL
Summary
Bilingual administrative and customer service professional with 10 years of experience supporting executives, managing client communications, and ensuring smooth office operations. Skilled in scheduling, document management, and front-desk coordination across real estate, legal, and hospitality settings. Recognized for professionalism, discretion, and exceptional customer service in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Guest Service Representative
Intermiami CF
Miami, FL
01.2026 - Current
- Assisted guests with inquiries and provided accurate information about services.
- Processed guest feedback to enhance overall service experience and operational efficiency.
- Monitored venue cleanliness and ensured compliance with health and safety standards.
- Collaborated with team members to streamline check-in procedures during peak hours.
Lead Hostess
Mika Restaurant
Coral Gables, FL
12.2024 - 05.2025
- Greeted and seated guests while managing high guest volume.
- Coordinated reservations and minimized wait times through efficient table flow.
- Resolved guest concerns promptly to maintain service quality.
Administrative Assistant
IRG Luxury Real Estate Firm
Brickell, FL
01.2023 - 12.2024
- Managed executives’ calendars, meetings, and property listings with accuracy and confidentiality.
- Prepared contracts, listings, and marketing materials for luxury real estate transactions.
- Provided administrative and logistical support for open houses and high-value client appointments.
Hostess / Cocktail Server
Casa Donna
Edgewater, FL
01.2024 - 11.2024
- Greeted and seated guests while managing high guest volume.
- Coordinated reservations and minimized wait times through efficient table flow.
- Resolved guest concerns promptly to maintain service quality.
Administrative Assistant
Immigration Law Firm
NYC & NJ
01.2018 - 12.2022
- Supported attorneys and paralegals in daily operations, document drafting, and case management.
- Prepared legal correspondence and immigration forms with precision and confidentiality.
- Handled client communications, appointments, and case updates, ensuring excellent service.
Education
Bergen Community College
Paramus, New JerseySkills
- Administrative: Scheduling, File Management, Document Preparation, Data Entry
- Customer Service: Client Relations, Front Desk Operations, Conflict Resolution
- Technical: Microsoft Office Suite, Google Workspace
- Languages: Fluent in English & Spanish
- Professional Strengths: Multitasking, Confidentiality, Organization, Team Coordination
Timeline
Guest Service Representative
Intermiami CF
01.2026 - Current
Lead Hostess
Mika Restaurant
12.2024 - 05.2025
Hostess / Cocktail Server
Casa Donna
01.2024 - 11.2024
Administrative Assistant
IRG Luxury Real Estate Firm
01.2023 - 12.2024
Administrative Assistant
Immigration Law Firm
01.2018 - 12.2022
Bergen Community College