Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lizzie Shvelidze

Newtown,PA

Summary

Motivated with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Dynamic and results-driven professional with proven expertise in guest engagement and telephone etiquette honed at NP Medicine and Olive Garden. Excelled in creating welcoming environments and efficiently managing multitasking demands, significantly enhancing patient and guest satisfaction. Skilled in foreign language proficiency and maintaining high energy, adept at elevating service standards and operational efficiency.

Overview

2
2
years of professional experience

Work History

Medical Receptionist

NP Medicine
07.2023 - Current
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Handled billing procedures accurately, ensuring prompt payment from patients.
  • Supported office staff and operational requirements with administrative tasks.

Restaurant Hostess

Olive Garden
06.2022 - 08.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Education

High School Diploma -

Council Rock High School South
Southampton, PA
06.2024

Skills

  • Telephone Etiquette
  • Guest Engagement
  • Multitasking
  • Guest Seating
  • Foreign language proficiency
  • Warm and Friendly
  • High Energy and Stamina

Languages

Georgian
Native or Bilingual
French
Limited Working

Timeline

Medical Receptionist

NP Medicine
07.2023 - Current

Restaurant Hostess

Olive Garden
06.2022 - 08.2022

High School Diploma -

Council Rock High School South
Lizzie Shvelidze