Donovan Gudmestad
North Little Rock,AR
Summary
Skilled fast food Food Associate bringing. Six years of foodservice experience. Skilled in counting money, delivering food and cooking meal batches in high-volume settings. Strong communicator adept at working with minimal supervision.
Overview
6
6
years of professional experience
Work History
Food Associate
Kum & Go
12.2022 - Current
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared recipe components by measuring, washing, cutting and portioning materials.
- Promoted a positive work environment among colleagues through effective communication skills.
- Greeted customers at counter to fulfill requests and answer questions.
- Coordinated special events catering services, leading to successful functions with satisfied clients.
- Assisted in maintaining a clean and orderly kitchen, adhering to strict hygiene regulations and safety guidelines.
Assistant Manager
Kum & Go
07.2022 - 12.2022
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Increased sales through effective merchandising strategies and targeted promotions.
Team Leader
Kum & Go
10.2021 - 07.2022
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Maintained database systems to track and analyze operational data.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Built strong relationships with customers through positive attitude and attentive response.
Server
Waffle House
07.2021 - 10.2021
- Answered customers' questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Food Associate
Jersey Mike's Subs
06.2021 - 08.2021
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared recipe components by measuring, washing, cutting and portioning materials.
- Promoted a positive work environment among colleagues through effective communication skills.
- Greeted customers at counter to fulfill requests and answer questions.
Customer Service Cashier
Raising Cane's
10.2020 - 11.2020
- Answered product questions using knowledge of sales and store promotions.
- Worked with floor team and managers to meet wide range of customer needs.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Developed and managed relationships with customers to increase customer loyalty.
- Used POS system to enter orders, process payments and issue receipts.
Sales Representative
Communication Solutions LLC
09.2019 - 01.2020
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Recommended complementary purchases to customers, increasing revenue.
Busser
Olive Garden Restaurant
08.2019 - 11.2019
- Monitored food and beverage supplies, assisting with restocking when needed.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Supported team members with additional tasks, promoting a positive work environment.
- Greeted customers and provided menus upon arrival to dining room.
- Arranged tables and chairs for special occasions and events.
- Assisted wait staff with timely food delivery and guest requests.
- Assisted servers in providing efficient service for improved guest experiences.
Food Associate
Wendys Restaurant
06.2018 - 07.2019
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared recipe components by measuring, washing, cutting and portioning materials.
- Promoted a positive work environment among colleagues through effective communication skills.
Education
No Degree -
06.2018
Skills
- Food safety knowledge
- Payroll Administration
- Plating and presentation
- Cost Control
- Plates presentation
- Menu Memorization
- Fast-Paced Environment
- Staff Supervision
- Customer Service
- Inventory Control
- Employee Performance Evaluations
Additional Information
When an Assistant Manager, Helped keep an OER report
Timeline
Food Associate - Kum & Go
12.2022 - Current
Assistant Manager - Kum & Go
07.2022 - 12.2022
Team Leader - Kum & Go
10.2021 - 07.2022
Server - Waffle House
07.2021 - 10.2021
Food Associate - Jersey Mike's Subs
06.2021 - 08.2021
Customer Service Cashier - Raising Cane's
10.2020 - 11.2020
Sales Representative - Communication Solutions LLC
09.2019 - 01.2020
Busser - Olive Garden Restaurant
08.2019 - 11.2019
Food Associate - Wendys Restaurant
06.2018 - 07.2019
Parkview High School - No Degree,