Lizzy Byrne
Davenport,FL
Summary
Results-driven professional with expertise in customer engagement, financial management, and team collaboration. Developed effective customer service strategies that enhanced client satisfaction and operational efficiency.
Overview
1
1
Language
24
24
years of professional experience
Work History
Owner/ Manager
CFRM Villas
Davenport, Florida
2005.11 - Current
- Developed customer service strategies, enhancing client satisfaction and engagement.
- Enforced customer service standards, resolving issues and maintaining high service quality.
- Provided exceptional customer service in fast-paced hospitality environments.
- Remained calm in high-pressure situations to effectively diffuse tension.
- Managed daily financial transactions, ensuring accurate expense recording.
- Reconciled monthly bank statements with company records to verify accuracy.
- Collaborated with team members, ensuring seamless daily operations.
Elderly Caregiver
Goldcare Assisted Living
Winter Haven, Florida
2002.07 - 2006.11
- Administered medication and monitored health conditions to optimize health outcomes.
- Supported residents in daily living activities and personal care, promoting independence and dignity.
- Fostered companionship and provided emotional support to enhance resident morale.
- Respected privacy, dignity, and confidentiality of each client served.
Education
Some College (No Degree) - Prothesis Dental
Dental School in Cuba
Matanzas, Cuba Skills
- Customer relations
- Financial management
- Team collaboration
- Strategy development
- Hospitality management
- Office Suite / QuickBooks
Languages
Spanish
Native/ Bilingual
Timeline
Owner/ Manager
CFRM Villas
2005.11 - Current
Elderly Caregiver
Goldcare Assisted Living
2002.07 - 2006.11
Some College (No Degree) - Prothesis Dental
Dental School in Cuba