Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Operations Manager
Let's Get Moving
Miami, FL
11.2023 - Current
Assisted in employee recruitment, hiring and interview processes.
Created company handbook to document corporate policies and procedures.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Collected customer fees, managed refunds, and provided complete sales documentation.
Truck Driver
American Expedited
Chicago, IL
07.2023 - 11.2023
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Communicated with dispatchers regarding pickup and delivery times.
Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
Server
Prasino
Chicago, IL
06.2023 - 07.2023
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Server
Burgermeister Miami
Miami, FL
11.2022 - 05.2023
Accurately recorded orders on cash register and point-of-sale system.
Checked food before serving it to customers.
Greeted guests and provided menus.
Bussed and reset tables in an orderly fashion.
Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
Supervisor
Carousel Hotel
Ocean City, MD
06.2022 - 10.2022
Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Managed team of employees, daily progress reports and overall project planning.
Coordinated with other departments within the hotel to ensure a smooth flow of operations.
Server
Dough Roller Restaurants
Ocean City, MD
07.2022 - 09.2022
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Prepared checks, itemizing total meal costs and taxes.
Greeted customers, answered questions and recommended specials to increase profits.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
High School Diploma -
Transport and traffic High School
Zvornik, Bosnia And Herzegovina
06-2018
Some College (No Degree) - English Language And Literature
University Sinergija
Bijeljina, Bosnia And Herzegovina
Skills
Customer Service
Maintenance Planning
Organizational Management
Affiliations
Love playing basketball in free time and going to gym
Timeline
Operations Manager
Let's Get Moving
11.2023 - Current
Truck Driver
American Expedited
07.2023 - 11.2023
Server
Prasino
06.2023 - 07.2023
Server
Burgermeister Miami
11.2022 - 05.2023
Server
Dough Roller Restaurants
07.2022 - 09.2022
Supervisor
Carousel Hotel
06.2022 - 10.2022
High School Diploma -
Transport and traffic High School
Some College (No Degree) - English Language And Literature