Hardworking employee enthusiastic about learning about a new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Sales Representative/Customer Service Representative
Medek Health Systems, LLC
08.2023 - 09.2025
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Utilized CRM software to manage client information, track leads, and monitor sales progress.
Online Teacher
VIPKID INC
03.2018 - 07.2020
Implemented English as a second language techniques in a one-on-one, online tutoring session to children ages 5-12 across China
Participate in ongoing technique training.
Assessed the effectiveness of instructional methods by regularly reviewing course materials and making adjustments as needed to ensure optimal student outcomes.
Promoted digital literacy among students by integrating relevant software tools into coursework, preparing them for future educational or career pursuits in the digital age.
Provided constructive feedback on assignments, enabling students to grow in their critical thinking skills and achieve higher levels of comprehension.
Pre-School Teacher/Assistant
Aloma Early Childhood Learning Center
06.2015 - 08.2019
Cooperated with parents to support students' learning and healthy development in school and at home
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Developed students' computer and technology skills through demonstration and practice
Completed training regularly to keep up to date with new teaching methods and development in the field.
Education
A.A.-Business Management -
Valencia Community College
01.2013
B.A. Political Science-minor-Pre-Law -
University of Central Florida
01.2008
Skills
Strong written and verbal communication
Kind and empathetic educator
Self-Motivated
Customer Service oriented
Customer Relationship Building
Product and service knowledge
Customer Retention
Timeline
Sales Representative/Customer Service Representative