Luis Ledezma
Bedford,TX
Overview
5
5
years of professional experience
Work History
Sales Specialist
Apple, Inc.
06.2021 - Current
- Researched product's technical specifications and accurately communicated information to customers to ensure a 95+ overall net promoter score
- Collaborated with cross-functional teams to provide relevant solutions leading to the best possible experience for every customer
- Successfully drove the sale of new products and services such as apple care, business solutions, and trade-in amongst new and existing clients putting me in the top 10 percent in overall revenue for 2023.
Renovator
Rodriguez Renovation
09.2019 - 06.2021
- Collaborated with team members to install and repair various things ranging from kitchen cabinets and countertops to flooring and drywall
- Assisted in delegating tasks to employees to foster proper and timely completion of assigned duties
- Researched local vendors to effectively estimate the optimal cost of materials and resources required to complete projects efficiently
- Built strong relationships with customers through positive attitude and attentive response to achieve their desired results.
Education
Bachelor of Science in Engineering Technology - Construction Engineering Technology Degree
University of North Texas
Denton, TX05.2022
Skills
- Outstanding Interpersonal Skills
- High Technical Skills
- Sales Expertise
- Product Knowledge
- Analytical decision making
- Effective Communication
- Adaptability
- Teamwork
- Sales closing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Specialist
Apple, Inc.
06.2021 - Current
Renovator
Rodriguez Renovation
09.2019 - 06.2021
Bachelor of Science in Engineering Technology - Construction Engineering Technology Degree
University of North Texas