Llicel Fernandez
New York,NY
Summary
Professional cleaning specialist prepared to contribute to high-standard environment. Known for consistent performance in maintaining cleanliness and order. Reliable team member who adapts to changing needs with focus on achieving results. Recognized for strong organizational skills and proactive approach.
Overview
32
32
years of professional experience
Work History
Housekeeper Staff Member/Senior Hairstylist
Hair Matics Salon
New York, NY
10.1993 - Current
- Use various hair cutting tools including scissors, trimmers, clippers, razors, and brushes, perm, relax and bleach hair.
- Provide hair services including, but not limited to straightening, coloring, balayage, foiling, special occasional hair, and cutting.
- Sanitize tools, restock supplies, and maintain cleanliness of entire station. Restock workstations and order supplies as necessary.
- Shampoo and blow-dry in addition to providing hair treatment, such as waving, straightening, and tinting and scalp conditioning massages.
- Handle numerous administrative functions to support the company efforts, including answering phones, completing data entry, schedule appointments and process payments.
- Oversaw daily operations, ensuring compliance with company policies and industry regulations.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste and costs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Supervised daily housekeeping operations, ensuring adherence to cleanliness standards and protocols.
- Developed and implemented efficient cleaning schedules for staff, optimizing workflow and resource allocation.
Housekeeping Staff Member
Sephora
New York, NY
01.2009 - 07.2009
- Maintained cleaning, stocking and supplying designated facility areas.
- Managed dusting merchandise areas, sweeping, vacuuming and mopping floors.
- Emptying trash cans, servicing restrooms and wiping down communal surfaces frequently as well as disinfecting.
- Carried out heavy cleaning tasks and special projects as assigned.
- Replenish supplies in restrooms and break room.
- Notify management of any repairs required.
- Self-motivation and the ability to identify and complete needed tasks without direct supervision.
- Maintained cleanliness and sanitation standards in assigned areas.
- Trained new staff on cleaning procedures and safety protocols.
- Implemented improved cleaning techniques to optimize time management.
Housekeeping Staff Member
Dr. Kalman & Dr. Magdalena Berenyi’s Medical Office
New York, NY
01.2004 - 01.2007
- Cleaning and sanitizing office, meeting rooms, bathrooms, break rooms and public area.
- Fill all dispensers: soap, paper towels and toilet paper.
- Pull trash which can weigh 20 or more pounds and transport trash and waste to proper disposal area.
- Clean and polish furniture and fixtures.
- Clean windows, glass partitions, and mirrors.
- Collaborated with team members to enhance workflow efficiency.
- Developed training materials for onboarding new housekeeping staff.
- Enhanced cleanliness and sanitation by performing daily housekeeping tasks such as sweeping, mopping, and dusting.
- Conducted regular inspections to ensure compliance with safety regulations.
Education
Cosmetology Licensce
Academia De Belleza Nacidit
Dominican Repub;06-2003
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
Spanish
Full Professional
Timeline
Housekeeping Staff Member
Sephora
01.2009 - 07.2009
Housekeeping Staff Member
Dr. Kalman & Dr. Magdalena Berenyi’s Medical Office
01.2004 - 01.2007
Housekeeper Staff Member/Senior Hairstylist
Hair Matics Salon
10.1993 - Current
Cosmetology Licensce
Academia De Belleza Nacidit