Lloyd Fox
Fort Lauderdale,FL
Summary
Results-driven Food and Beverage Manager skilled in operational efficiency and customer relationship management. Expertise in food safety compliance and team leadership enhances guest satisfaction and streamlines service delivery. Effective organizer of customer orders, ingredient collection, and food and beverage preparation while maintaining strict adherence to health and safety standards.
Overview
6
6
years of professional experience
1
1
Certification
1
1
Car Hauling and Transportation Experience 3 Years
Work History
Food and Beverage Manager
Mothers Food Group Usa LLC
Fort Lauderdale, Florida
05.2024 - 01.2026
- Supervised daily operations of food and beverage department, including scheduling, inventory control, and cost management.
- Maintained clear communication between front-of-house and back-of-house staff to optimize service efficiency.
- Organized staff schedules to optimize workflow during peak dining hours, supporting efficient service delivery.
- Coordinated inventory management and procurement, ensuring consistent supply levels to meet operational demands.
- Monitored kitchen staff adherence to safety protocols and operational standards.
- Resolved customer complaints regarding meal quality and service promptly, enhancing overall guest satisfaction.
- Analyzed weekly sales data from POS systems to track budget performance.
- Oversaw organization of special events, ensuring successful execution of services.
Front Desk Night Auditor
Westin Hotel
Fort Lauderdale, FL
11.2023 - 01.2025
- Managed nightly front desk operations, ensuring efficient guest check-ins and check-outs.
- Conducted nightly audits of room occupancy and revenue reports, ensuring accuracy and compliance.
- Processed financial transactions, balancing cash drawers accurately at shift end.
- Assisted guests with inquiries and resolved issues promptly, enhancing guest satisfaction.
- Handled emergency situations effectively, prioritizing guest safety and enhancing overall comfort.
- Utilized problem-solving skills to address challenging situations with customers or staff.
- Ensured proper processing of all paperwork before closing shifts.
- Answered phones to address customer inquiries and directed calls to relevant staff.
Operations Director/ Car Hauler
Lerimic Logistics LLC
Fort Lauderdale, Florida
01.2020 - 11.2023
- Executed daily pre-trip inspections on trucks and trailers before departures.
- Inspected vehicles for operational safety and maintained compliance with regulations.
- Adhered to safety protocols while operating vehicles and specialized equipment.
- Trained new staff on loading techniques and equipment operations for safety.
- Loaded and unloaded vehicles onto trailers, ensuring secure transport.
- Oversaw product loading and unloading processes to enhance operational efficiency.
- Coordinated travel updates and schedule changes with dispatchers to ensure smooth operations.
- Provided professional customer service at pick-up and delivery locations to maintain client satisfaction.
Education
Associate of Science - Hospitality Management
Everglades University
Boca Raton, FL11-2012
High School Diploma -
Dillard High School
Fort Lauderdale, FL06-1999
Skills
- Food and beverage operations
- Food safety compliance
- Quality assurance
- Inventory management
- Operational efficiency
- Customer relationship management
- Team leadership
- Problem solving
- Effective communication
Certification
• Certified Food Safety Manager
Timeline
Food and Beverage Manager
Mothers Food Group Usa LLC
05.2024 - 01.2026
Front Desk Night Auditor
Westin Hotel
11.2023 - 01.2025
Operations Director/ Car Hauler
Lerimic Logistics LLC
01.2020 - 11.2023
Associate of Science - Hospitality Management
Everglades University
High School Diploma -
Dillard High School