Summary
Overview
Work History
Education
Skills
Timeline
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Lloyd Hicks

City Of La Follette,TN

Summary

Dynamic supervisor with a proven track record at TELOS Global, excelling in staff management and customer service. Enhanced team productivity through effective training and mentoring, while optimizing laser operations to reduce waste. Mechanically inclined and goal-oriented, I thrive in fast-paced environments, ensuring high-quality outcomes and efficient workflows.

Overview

20
20
years of professional experience

Work History

Supervisor

TELOS Global
07.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Laser Operator

TELOS Global
10.2021 - 10.2023
  • Optimized workflow by effectively organizing raw materials, finished products, and workspaces.
  • Uploaded proper program from machine control and established optimal laser cutting conditions.
  • Reduced material waste through accurate programming of laser cutting parameters for each job order.
  • Maintained an organized inventory of consumables needed for laser operations, reducing order lead times.

Production Associate

BSH
11.2005 - 02.2021
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.

Laser Lead

TELOS Global
10.2022 - 07.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

GED -

Fairmont High School
Kettering, OH

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Working independently
  • Forklift certification

Timeline

Supervisor

TELOS Global
07.2023 - Current

Laser Lead

TELOS Global
10.2022 - 07.2023

Laser Operator

TELOS Global
10.2021 - 10.2023

Production Associate

BSH
11.2005 - 02.2021

GED -

Fairmont High School