Lloyd John Valdez
Recruitment Specialist
Makati City
Summary
I am a Human Resource professional who has acquired various technical skills and healthy work habits over the years. The most important things I value in my work are accuracy, quality and efficiency. I have a great deal of experience working with multiple systems and maintaining a high level of data integrity.
Overview
9
9
years of professional experience
1
1
Certification
2
2
Languages
Work History
Recruitment Specialist
Alexander Mann Solutions
09.2021 - Current
- Managed high‑volume, end‑to‑end recruitment and onboarding of 150+ employees annually across multiple functions, strengthening workforce quality and earning stakeholder trust through consistent delivery of quality hires.
- Conducted daily briefing with managers and business leaders on role requirements, sourcing and onboarding approach, and scheduling interviews, ensuring clear communication and smooth recruitment process.
- Oversaw creation of 200+ offer letters annually, ensuring accuracy, compliance, and timely delivery to candidates.
- Maintained vendor relationships that resulted in zero onboarding delays and improved candidate experience survey scores by 15%.
- Delivered weekly pipeline updates to senior stakeholders, improving transparency and reducing follow‑up queries by 30%.
- Coordinated visa and work permit processing for 80+ international hires annually, ensuring timely approvals and seamless onboarding.
- Partnered with HRBPs, local HR teams, and hiring managers to align recruitment processes, achieving 98% SLA compliance across HR operations.
- Enhanced candidate experience by providing clear guidance and updates, improving satisfaction scores by 20% during pre‑employment stages.
- Maintained certification and readiness through continuous PH Red Cross training, ensuring up‑to‑date knowledge of emergency procedures.
- Spearheaded company‑wide engagement events including the annual year‑end party and sports fest, driving participation of 300+ employees across all departments.
Customer Service Representative
Sykes Asia Inc.
07.2019 - 09.2021
- Gives administrative and sales assistance to medical doctors with anything related to medical attendance via phone calls and video conferences. Handles their profiles and processing their orders via CRM software.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Property Specialist
Alveo Land Corp., AyalaLand Company
10.2018 - 06.2019
- Created instructional resources to enhance understanding of stakeholder management.
- Analyzed property options to meet specific investment needs of clients.
- Enhanced property value through strategic renovations and improvements.
- Successfully negotiated favorable lease agreements with tenants, balancing their needs with property owner interests.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving property-related issues.
Claims Specialist
Conduent Business Services Phil. Inc.
07.2017 - 08.2018
- Assisted medical doctors in processing clients’ medical insurance claims and managing administrative responsibilities.
- Updated patient records and tracked medical procedures using CRM software.
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Improved claim processing efficiency by streamlining workflows and implementing time-saving strategies.
- Maintained accurate records by diligently updating claim files and ensuring all required documentation was submitted in a timely manner.
Education
Bachelor of Science - Business Administration And Management
Philippine Christian University
Taft, Manila07-2017
Secondary level -
St. Anthony School, Singalong Manila
Singalong, Manila03-2013
Secondary level -
St. Francis School Sta. Ana Manila
Sta Ana, Manila03-2011
Skills
- CRM software proficiency
- Microsoft Office expertise
- Talent acquisition strategies
- Resume screening
- Candidate sourcing
- Campus recruiting
- Candidate pipeline development
- Detail orientation
- Time management
- Onboarding management, Project management
- Recruitment strategy
- Effective communication
Certification
Philippine Red Cross Certified First Aider
Timeline
Philippine Red Cross Certified First Aider
01-2026
Recruitment Specialist
Alexander Mann Solutions
09.2021 - Current
Customer Service Representative
Sykes Asia Inc.
07.2019 - 09.2021
Property Specialist
Alveo Land Corp., AyalaLand Company
10.2018 - 06.2019
Claims Specialist
Conduent Business Services Phil. Inc.
07.2017 - 08.2018
Bachelor of Science - Business Administration And Management
Philippine Christian University
Secondary level -
St. Anthony School, Singalong Manila
Secondary level -
St. Francis School Sta. Ana Manila