Lloyd MacDonald
Mayville
Summary
Dynamic Sales Associate Supervisor at Kwik Fill with a proven track record in enhancing team performance and driving sales through effective training and relationship building. Skilled in sales strategy development and inventory management, I consistently foster customer loyalty and satisfaction while implementing process improvements for operational efficiency.
Overview
11
11
years of professional experience
Work History
Sales Associate Supervisor
Kwik Fill
Mayville, NY
03.2020 - Current
- Supervised daily operations and ensured compliance with company policies.
- Trained and mentored new sales associates to enhance team performance.
- Managed inventory levels, ensuring timely restocking and product availability.
- Analyzed sales data to identify trends and improve merchandise placement.
- Collaborated with management to implement process improvements for operational efficiency.
- Resolved customer inquiries effectively, fostering positive relationships and loyalty.
- Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
Cook
Anthenaeum Hotel
Mayville, NY
04.2020 - 11.2024
- Prepared and cooked high-quality dishes following standard recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen stations to ensure food safety compliance.
- Assisted in menu planning, incorporating seasonal ingredients to enhance dining experience.
- Collaborated with team members to streamline kitchen operations and improve service efficiency.
- Trained new staff on cooking techniques, safety protocols, and restaurant policies.
- Monitored inventory levels and assisted in ordering supplies to minimize waste.
- Implemented feedback from management to refine cooking processes and enhance dish quality.
- Developed daily specials that attracted customer interest and increased overall satisfaction.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Cook
The Lakeview Restaurant
Mayville, NY
09.2025 - 03.2026
- Prepared and cooked high-quality dishes following standard recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen stations to ensure food safety compliance.
- Assisted in menu planning, incorporating seasonal ingredients to enhance dining experience.
- Collaborated with team members to streamline kitchen operations and improve service efficiency.
- Trained new staff on cooking techniques, safety protocols, and restaurant policies.
- Monitored inventory levels and assisted in ordering supplies to minimize waste.
- Implemented feedback from management to refine cooking processes and enhance dish quality.
- Developed daily specials that attracted customer interest and increased overall satisfaction.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Forklift Operator
Cummins
Jamestown, NY
09.2015 - 02.2020
- Operated forklifts to transport materials within warehouse, ensuring efficient workflow.
- Conducted routine safety checks on equipment to maintain operational standards.
- Loaded and unloaded shipments accurately, minimizing damage and loss.
- Assisted in inventory management by organizing stock and updating records.
- Collaborated with team members to optimize loading processes and reduce turnaround time.
- Maintained cleanliness and organization of work area to promote safety compliance.
- Trained new operators on safe forklift operations and warehouse procedures.
- Implemented best practices for material handling to enhance efficiency in daily operations.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Education
High School Diploma -
Lake Academy High
Willoughby, OH06-2003
Skills
- Sales strategy development
- Brand awareness
- Strong leadership
- Sales processes
- Verbal and written communication
- Relationship building
- Positive and upbeat
- Goals and performance
- Sales operations
- Rapport and relationship building
- Product knowledge
- Training and development
- Goal setting
Timeline
Cook
The Lakeview Restaurant
09.2025 - 03.2026
Cook
Anthenaeum Hotel
04.2020 - 11.2024
Sales Associate Supervisor
Kwik Fill
03.2020 - Current
Forklift Operator
Cummins
09.2015 - 02.2020
High School Diploma -
Lake Academy High