Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lluvia Llanes

Tucson,AZ

Summary

Highly motivated and committed medical assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Overview

7
7
years of professional experience

Work History

Medical Assistant

Carbon Health Urgent Care
09.2021 - Current
  • Participated in quality improvement initiatives aimed at enhancing the overall patient experience in the urgent care setting.
  • Prioritized urgent care needs during intake, ensuring critical patients received immediate attention.
  • Reduced urgent care wait times through efficient assessment, diagnosis, and treatment of patients with acute illnesses and injuries.
  • Managed high-stress situations calmly, providing urgent care to critically ill patients with precision and efficiency.
  • Assisted in the triage process to appropriately allocate resources and expedite treatment for patients requiring urgent care.
  • Contributed to a reduction in wait times for urgent care cases through efficient management of resources.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Medical Assistant

CMG Urology
03.2021 - 08.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Medical Tech

Retina Eye Associates
08.2020 - 03.2021
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and procedures.
  • Measured and recorded visual acuity and color vision testing.
  • Instilled anesthetic drops and assisted in laser treatments and minor procedures.
  • Explained post-operative procedures to patients.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Measured intraocular pressure using Tonopen tonometry process.
  • Directed patients to exam rooms for initial evaluations and intake, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments.
  • Cleaned or sterilized ophthalmic or surgical instruments.

Medical Assistant

Urological Associates Of Southern Arizona P.C
12.2018 - 07.2020
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collected, evaluated and set up both sterile and non-sterile surgical supplies, instruments and equipment.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Entered diagnostic, treatment and prescription information into electronic patient records management system to maintain thorough records for future needs.
  • Assisted provider with foley insertion, foley removal, SP changes, and teaching of self-catheterization.
  • Assisted providers with cystoscopy, bladder and prostate biopsy, Mona Lisa and bladder botox/macroplastique.

Patient Care Coordinator

Southwestern Surgery Associates
01.2018 - 10.2018
  • Completed documentation of care, hospital actions and patient activities.
  • Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Worked with patients and families to develop future plans and discuss care actions.
  • Worked with patients to schedule tests and procedures.
  • Managed prescriptions by sending electronic requests for new medications and refills.

Education

Esthetician License -

Aveda Institute
Tucson, AZ
06.2023

Medical Assistant Certificate - Medical Assistant

Pima Medical Institute
Tucson, AZ
04.2017

High School Diploma -

Penn Foster High School
05.2016

Skills

  • Medical office administration
  • EMR / EHR
  • Insurance claims
  • Simple Dressings
  • Inventory and Supply Management
  • Completing Insurance Forms
  • Companionship and Emotional Support
  • Direct Patient Care
  • Patient Scheduling
  • Efficient and reliable team player
  • Using a centrifuge
  • Prioritizing stat orders
  • Phlebotomy
  • Emptying catheter bags
  • Compassionate
  • Assisting with physical exams
  • Lab equipment operation
  • OB/GYN procedures
  • CPR

Timeline

Medical Assistant

Carbon Health Urgent Care
09.2021 - Current

Medical Assistant

CMG Urology
03.2021 - 08.2021

Medical Tech

Retina Eye Associates
08.2020 - 03.2021

Medical Assistant

Urological Associates Of Southern Arizona P.C
12.2018 - 07.2020

Patient Care Coordinator

Southwestern Surgery Associates
01.2018 - 10.2018

Esthetician License -

Aveda Institute

Medical Assistant Certificate - Medical Assistant

Pima Medical Institute

High School Diploma -

Penn Foster High School
Lluvia Llanes