Lluvia Vega
Houston,TX
Summary
I am an experienced customer service professional and team supervisor with a strong background in office operations, insurance sales, and high-volume financial services. Currently serving as a Customer Service Representative and Office Assistant at Fred Loya Insurance, I manage account services, policy sales, and claims processing while actively supervising the team to ensure efficient daily operations. Prior to this, I developed deep expertise in financial accuracy and transactions through key roles at Walmart's Money Center and Fiesta Mart, where I handled complex monetary services and earned a promotion to courtesy booth clerk. Combining a proven track record of leadership, meticulous cash management, and exceptional client relations, I bring a reliable and versatile skill set to any fast-paced team environment.
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
Office Assistant
Fred Loya Insurance
Houston, Texas
06.2020 - Current
- I work at Fred Loya Insurance as a CSR and office assistant. I handle a bit of everything—I sell policies, update accounts, explain coverages, and help people get their claims started. I also supervise my coworkers to make sure our office runs smoothly and everyone is doing their job.
Money Center Associate
Walmart
Houston, Texas
01.2019 - 01.2020
- I worked at Walmart as a Money Center employee, where I handled a lot of different financial transactions. I did money transfers, helped customers with bill payments, sold money orders, and cashed checks. Along with working the Money Center desk, I also hopped on the register and worked as a cashier whenever needed.
Courtesy Clerk
Fiesta Market
Houston, Texas
01.2018 - 01.2019
- I started out at Fiesta Mart as a cashier and worked my way up to a courtesy booth clerk. In the booth, I handled a lot of the financial services, like doing money transfers, helping customers pay bills, setting up money orders, and cashing checks. On top of that, I also helped out with receiving merchandise deliveries at the back of the store.
Education
High School Diploma -
Cesar Chavez High School
Houston, TX06-2018
Skills
- Customer service
- Policy sales
- Account management
- Claims processing
- Data entry
- Financial transactions
Languages
Spanish
Professional
Certification
- limited lines license
- notary comission
Timeline
Office Assistant
Fred Loya Insurance
06.2020 - Current
Money Center Associate
Walmart
01.2019 - 01.2020
Courtesy Clerk
Fiesta Market
01.2018 - 01.2019
High School Diploma -
Cesar Chavez High School