Loanna Guity
Bronx,New York
Summary
Dedicated and results-driven professional with a proven track record of exceeding expectations. Recognized for exceptional performance in driving sales and customer engagement. Committed to delivering outstanding service and building strong relationships with customers, resulting in increased loyalty and repeat business. Adept at identifying opportunities to maximize revenue and consistently achieving targets. Passionate individual with a love for customer service and travel, aspiring to utilize skills and positive attitude to contribute towards the growth of the company.
Overview
7
7
years of professional experience
Work History
Brand Ambassador/Sales
Athleta Soho New York
10.2022 - Current
- Introduces new product(s) for clients who are physically active, yoga, Pilates etc
- Provide superior customer service and consistently drives sales for the business
- Problem solving and customer support very efficient
Front Desk/Receptionist
AKT Nomad
09.2020 - 04.2022
- Greeting guests and providing a well mannered environment first hand
- Informing on what AKT is (full body workout combining cardio with dance etc.)
- Receiving and delivering income and outgoing emails and phone calls
- Scheduling appointments for guests to come in
- Supports managers with any documents
- Efficiently updates clients information and payment
Beauty Advisor
Sephora
10.2017 - 10.2019
- Interacted with clients daily to meet their expectations through beauty/skincare products
- Provided remarkable customer service by skillfully showcasing every product while listening to clients needs and wants
- Promoted to a prestige makeup artist
- Engage with a plethora of customers to teach and give clients a better understanding of product
Sales Associate
Old Navy
10.2017 - 04.2019
- Assisted management team in maximizing sales performance
- Provided outstanding customer service by skillfully demonstrating features and benefits of products
- Selected as the lead sales trainer for all new employees in district
- Connect hundreds of customers to quality products on a daily basis
Technician and Trainer (Intern)
WiTNY Summer Guild
06.2017 - 08.2017
- Networked with professional CUNY student and faculty in the WiTNY community
- Selected for a paid experiential learning program
- Conducted a self-directed project focused on creating unique real world application
- Learned HTML, JavaScript and Apps Development
Education
Empire Beauty School
New York, NY10.2020
Borough of Manhattan Community College
06.2019
High School diploma -
Park East High School
New York, NY06.2017
Skills
- Customer Relations
- Relationship Building
- Computer Proficiency
- Software Learning
- Multitasking
- Prioritization
- Self-motivation
- Problem Solving
Languages
Spanish
Native or Bilingual
Timeline
Brand Ambassador/Sales
Athleta Soho New York
10.2022 - Current
Front Desk/Receptionist
AKT Nomad
09.2020 - 04.2022
Beauty Advisor
Sephora
10.2017 - 10.2019
Sales Associate
Old Navy
10.2017 - 04.2019
Technician and Trainer (Intern)
WiTNY Summer Guild
06.2017 - 08.2017
Empire Beauty School
Borough of Manhattan Community College
High School diploma -
Park East High School
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