Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lochlyn Cernak-Mitchell

Dallas,TX

Summary

Goal-oriented hospitality management professional with 5+ years of experience in optimizing revenue strategies, building client relationships, and driving business growth. Skilled at analyzing market trends, identifying new opportunities, and collaborating with cross-functional teams to achieve goals. Skilled in account management and stakeholder engagement with a proven ability to align solutions with client needs. Experience with Tableau, Microsoft Office products, SalesForce, OTA platforms and Marriott and Hilton RM and PMS systems.

Overview

6
6
years of professional experience

Work History

Area Director of Revenue Management

Driftwood Hospitality
04.2024 - 04.2025
  • Developed and managed revenue business plans to drive and meet KPIs for multiple assets.
  • Exceeded budget goals in Q1 of 2025 by 4.5% in a declining market, by sourcing new accounts and optimizing revenue strategies through dynamic pricing.
  • Managed and lead weekly sales goals meetings with teams to discuss SMART goals to effectively position hotels and products..
  • Analyzed market trends across multiple regions and effectively communicated insights to stakeholders and cross-functional teams.

Director of Revenue Management

Hilton Worldwide
02.2022 - 04.2024
  • Managed a $45 million revenue profile.
  • Created annual budgets for assets and conducted weekly forecasting.
  • Exceeded 17.2% RevPAR growth in 2022 and 15.4% in 2023, surpassing industry benchmarks.
  • Served as the primary point of contact for asset managers and property owners, resolving inquiries and issues efficiently and maintaining strong stakeholder relationships.

Revenue Manager

Hilton Worldwide
03.2019 - 11.2021
  • Managed a $60 million+ combined budget between 8 hotels.
  • Partnered with cross-functional teams to drive revenue strategies, ensuring
    alignment between sales, marketing, and operations.
  • Lead training for new team members as well as property teams.

Education

Bachelor of Science - Hospitality Management

Johnson & Wales University
Providence
02.2018

Skills

  • Microsoft Office
  • Tableau
  • Marriott & Hilton systems
  • OTA platforms
  • Budgeting & Forecasting
  • Client Relationships
  • Innovative problem solver
  • Independent task management
  • Corporate sales
  • Market Analysis

Timeline

Area Director of Revenue Management

Driftwood Hospitality
04.2024 - 04.2025

Director of Revenue Management

Hilton Worldwide
02.2022 - 04.2024

Revenue Manager

Hilton Worldwide
03.2019 - 11.2021

Bachelor of Science - Hospitality Management

Johnson & Wales University