Lochlan Miner
Tarpon Springs,FL
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable, with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player. Goes above and beyond to serve guests and promote loyalty.
Overview
4
4
years of professional experience
Work History
Server Assistant
SteelBach
Tampa, FL
09.2024 - Current
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Greeted guests and answered any questions they had about the menu.
Server
Atlantic Fish and Chop House
Edgartown, MA
05.2024 - 09.2024
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
Server Assistant
Bern's Steak House
Tampa, FL
02.2024 - 05.2024
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Responded promptly to requests from servers or other staff members.
- Maintained cleanliness of dining area by wiping down tables after each seating.
Sales Representative
Vision Solar
Tampa, FL
06.2023 - 01.2024
- Conducted in-home consultations with potential clients, providing product information and pricing details.
- Generated estimates, quotes, and proposals for customers' projects.
- Developed and presented customized solutions to customers' individual needs.
Line Cook
BJ's Restaurant & Brewhouse
Boulder, CO
01.2023 - 05.2023
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Associate
Panera bread
Clearwater, FL
01.2021 - 06.2022
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Provided exceptional service to high volume of daily customers.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Insider
Dominos
Tarpon Springs, FL
10.2020 - 01.2021
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Recorded customer orders by answering phone or taking information in person.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
East Lake High School
Tarpon Springs, FL05.2022
Some College (No Degree) - Business Administration And Management
University of Colorado At Boulder
Boulder, COSkills
- Relationship Building
- Exceptional Customer Service
- Lead Generation
- Sales Closing
Timeline
Server Assistant
SteelBach
09.2024 - Current
Server
Atlantic Fish and Chop House
05.2024 - 09.2024
Server Assistant
Bern's Steak House
02.2024 - 05.2024
Sales Representative
Vision Solar
06.2023 - 01.2024
Line Cook
BJ's Restaurant & Brewhouse
01.2023 - 05.2023
Associate
Panera bread
01.2021 - 06.2022
Insider
Dominos
10.2020 - 01.2021
High School Diploma -
East Lake High School
Some College (No Degree) - Business Administration And Management
University of Colorado At Boulder
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