Summary
Overview
Work History
Education
Skills
Timeline
Generic

Logan Abercrombie

Independence,KY

Summary

Knowledgeable Shift Manager proficient in scheduling, money handling, and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.

Overview

1
1
year of post-secondary education
4
4
years of professional experience

Work History

Shift Manager

Dunkin’
Independence, KY
10.2024 - Current
  • Supervised front-of-house teams during busy restaurant group shifts.
  • Monitored POS orders, payment accuracy, and cash handling procedures.
  • Managed teams ranging from 3-8 people at a time ensuring a smooth shift
  • Trained new team members on service standards and daily restaurant routines.
  • Managed tasks relating to cleanliness and general upkeep as well as customer satisfaction
  • Maintained steady customer satisfaction as well as low service times

Volunteer/Outreach

Self-employeed
Independence, KY
03.2023 - 03.2024
  • Managed a variety of social media/internet profiles maintaining a strong public image and promoting the volunteer work
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Assisted numerous clients helping with odd-jobs, including working with elderly, children, disabled, and animals

Education

Bachelor of Arts - Business

Northern Kentucky University
Newport, KY
08.2025 - 10.2026

Skills

  • Microsoft Excel
  • Customer service
  • Team leadership
  • Staff training
  • Conflict resolution
  • Cash handling
  • Delegating work
  • Training and mentoring
  • Shift leadership

Timeline

Bachelor of Arts - Business

Northern Kentucky University
08.2025 - 10.2026

Shift Manager

Dunkin’
10.2024 - Current

Volunteer/Outreach

Self-employeed
03.2023 - 03.2024
Logan Abercrombie