I have received gratitude from managers for being a dedicated team member with excellent communication and training skills, patience and overwhelming kindness. I love working with people and customers and am always willing to learn a new skill!
Overview
8
8
years of professional experience
Work History
Assistant Manager
Saladworks
Doyelstown
10.2024 - Current
Coordinated training sessions for new employees to ensure understanding of company policies and procedures.
Managed customer service inquiries and complaints in a timely manner.
Resolved customer issues promptly to maintain high satisfaction levels.
Supervised daily operations, scheduling shifts and assigning duties to optimize workflow.
Managed inventory levels and ordered supplies to maintain customer availability.
Implemented process improvements to enhance efficiency in daily operations.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Ensured compliance with safety regulations and company policies.
Shift Lead
The WooHoo
Beach Haven
04.2024 - 10.2024
Led a team of employees; the priorities of the position included making sure coworkers maintained a sanitary and efficient environment and training new employees.
Managed money, counted drawer, managed refunds and other customer transactions, such as gift cards.
Cleaned food preparation areas, cooking surfaces, and utensils.
Maintained sanitation, health, and safety standards in work areas.
Prepare items such as ice cream and baked goods prior to shift.
Measured ingredients and followed recipes for specific food items.
Served customers at windows, counters, or tables.
Made ice cream and other baked goods.
Prep Cook
Saladworks
Doylestown
01.2023 - 04.2024
Create and organize a prep-list and ensure it is completed before open.
Portion, arrange, and garnish food, and serve food.
Wash, peel, cut, and seed fruits and vegetables.
Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
Bake, roast, broil, and steam meats, fish, vegetables, and other foods.
Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
Scooper
Poop Genie
Halifax
05.2023 - 08.2023
Drove to customers home, removed waste from designated areas.
Developed a schedule around customers needs.
Cashier
GIANT
Hatfield
09.2020 - 01.2022
Pushed carts to and from the store, ensuring they made it to the correct area.
Assisted customer in bringing groceries to their vehicle.
Offered help to any customer seeking information.
Cashiered, handled money, gave correct change and bagged groceries in an efficient manner.