Dynamic industry expert with exceptional customer service skills. Known for multitasking, problem-solving, and creating positive dining experiences. Ready to enhance guest experiences and contribute to team success.
Work History
Server
9 Months
Little 5 Pub | 11.2025 - Current
Resolved customer complaints promptly, maintaining a positive dining experience.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Assisted in planning special events, contributing to successful execution of themed nights.
Maintained clean and organized bar area.
Floral Design Salesperson
2 Years 9 Months
Lawrenceville Floral Designs | 11.2023 - Current
Designed and arranged floral displays to meet customer preferences and seasonal trends.
Provided expert advice on flower care and arrangement techniques to enhance customer satisfaction.
Collaborated with team members to create visually appealing store layouts and product presentations.
Assisted in inventory management, ensuring optimal stock levels of flowers and supplies.
Kitchen Staff Member
9 Months
THE MASQUERADE | 06.2025 - 03.2026
Prepared and organized ingredients for daily menu execution.
Collaborated with kitchen team to optimize food production workflows.
Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Collaborated with team members to ensure seamless coordination during peak service hours.
Followed recipes and chef instructions to prepare food correctly.
Processed customer transactions efficiently using point-of-sale systems.
Bartender
5 Years 4 Months
Tin Roof Cantina | 11.2019 - 03.2025
Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
Implemented efficient workflow processes that reduced wait times during peak hours.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Improved team morale and efficiency, leading by example and offering support during peak hours.
Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Served high customer volumes during special events, nights, and weekends.
Kept bar stocked with liquors, juices and garnishes for drinks.
Mixed unique and interesting cocktails for customers, including bar specials.