Dedicated front-of-house staff member with proven skills in customer service, team collaboration, and effective communication. Committed to delivering exceptional service and resolving inquiries efficiently.
Overview
4
4
years of professional experience
Work History
Front of House Staff Member
Panda Express
Richmond, Kentucky
04.2025 - Current
Greeted customers and provided friendly service in a fast-paced environment.
Addressed customer inquiries and resolved issues promptly and courteously.
Collaborated with team members to ensure efficient service during peak hours.
Pro Shop Attendant
Boones Trace National Golf Course
Richmond, Kentucky
09.2022 - 08.2025
Maintained the cleanliness and organization of the pro shop area.
Provided information about course rules and regulations to guests.
Performed daily opening and closing procedures in accordance with established guidelines.
Food Runner
Proud Mary BBQ
Richmond, Kentucky
05.2022 - 09.2022
Delivered food orders promptly to ensure customer satisfaction.
Communicated effectively with team members during high-volume service periods.
Ensured that all orders were correct before leaving the kitchen area.
Education
Bachelor of Science - Homeland Security Program
Eastern Kentucky University
Richmond, Kentucky, KY
12-2028
High School Diploma -
Madison Central High School
Richmond, KY
05-2023
Skills
Customer service
Team collaboration
Efficient communication
Time management
Problem solving
References
Cam Rutherford - Head Pro at Boone's Trace National Golf Course - Camrutherford@btngc.com
Ben Montgomery - Panda Express Manager - 859-684-2360
Ryan Hembree - Emergency Management Specialist for KY - Ryan.hembree@ky-em.org
Front of House Staff Member at Table matters catering / Australian vocational managementFront of House Staff Member at Table matters catering / Australian vocational management