Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Shift Manager
KFC
Rossford
02.2020 - Current
Trained and mentored team members on customer service standards to enhance performance.
Resolved customer complaints promptly and professionally to maintain satisfaction.
Managed inventory levels and coordinated supply orders to ensure availability.
Inspected work areas regularly for adherence to cleanliness and organization standards.
Completed all opening and closing duties accurately according to established guidelines.
Communicated with other shift managers to ensure seamless customer service continuity.