Summary
Overview
Work History
Education
Skills
Affiliations
Iowa Bankers Association Lending Compliance School
Timeline
Generic

Logan Crannell

Urbandale

Summary

Dynamic Loan Officer with extensive experience at Charter Bank, excelling in risk assessment and client advising. Proven track record of enhancing customer satisfaction through tailored loan solutions and exceptional service. Skilled in credit analysis and regulatory compliance, effectively guiding clients through complex lending processes while ensuring adherence to industry standards.

Overview

6
6
years of professional experience

Work History

Loan Officer

Charter Bank
12.2023 - Current
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Analyzed financial statements to assess borrower risk and repayment capacity.
  • Guided clients through loan processes, ensuring compliance with regulations and policies.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Underwrote consumer and commercial loan applications, analyzing credit reports, income statements, and collateral to assess risk.

Loan Analyst

Charter Bank
05.2023 - 12.2023
  • Analyzed loan applications to assess creditworthiness and risk factors.
  • Reviewed financial documents for accuracy and compliance with lending standards.
  • Assisted in preparing loan proposals for management review and approval.
  • Supported underwriting team in evaluating collateral values, enabling accurate risk assessment and loan pricing.

Bank Teller

Charter Bank
08.2019 - 05.2023
  • Processed daily transactions efficiently, ensuring accuracy and adherence to banking regulations.
  • Assisted customers with account inquiries, providing exceptional service and resolving issues promptly.
  • Managed cash drawer operations, balancing funds at the end of each shift to maintain financial integrity.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.

Education

Bachelor of Science - Management

Iowa State University
Ames, IA
05-2023

Associate of Arts - Business

Des Moines Area Community College
Ankeny, IA
05-2021

Skills

  • Loan Processing
  • Risk Assessment
  • Credit Analysis
  • Client Advising
  • Financial Reporting
  • Portfolio Management
  • Data Analysis
  • Regulatory Compliance
  • Excellent customer service skills

Affiliations

Johnston Young Professionals

Iowa Bankers Association Lending Compliance School

Certification or Completion 2025

Timeline

Loan Officer

Charter Bank
12.2023 - Current

Loan Analyst

Charter Bank
05.2023 - 12.2023

Bank Teller

Charter Bank
08.2019 - 05.2023

Bachelor of Science - Management

Iowa State University

Associate of Arts - Business

Des Moines Area Community College

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