Logan Dailey
CVS Pharmacy
Red Lion,PA
10
years of professional experience
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Work History
Store Manager in Training
2 Months- Provided excellent customer service by addressing inquiries, resolving issues, and ensuring each guest had an enjoyable shopping experience.
- Oversees daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
- Ensured compliance with health and safety regulations across the store.
- Improved store efficiency by streamlining inventory management and implementing effective merchandise organization strategies.
- Collaborated with corporate office on promotions planning and execution to drive sales growth and exceed revenue targets.
- Regularly analyzed sales data to identify areas of opportunity for improvement in product offerings or operational efficiency adjustments.
- Inventory management and stock replenishment processes.
- Monitored sales trends to support strategic product placement decisions.
Store Operations Manager
9 Months- Supervised daily store operations to enhance efficiency and customer satisfaction.
- Trained staff on operational procedures and store policies to ensure compliance.
- Managed inventory levels, conducting regular audits to maintain stock accuracy.
- Implemented visual merchandising strategies to improve product visibility and sales.
- Analyzed sales data to identify trends and optimize product placement.
- Collaborated with cross-functional teams to resolve customer issues promptly.
Operations Manager
8 Years 11 Months- Oversaw daily operations to ensure compliance with company policies and regulatory requirements over multiple stores in the Central Pennsylvania territory.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Collaborated with cross-functional teams to streamline procedures and improve overall workflow efficiency.
- Managed vendor relationships to negotiate favorable terms and ensure timely delivery of supplies.
- Led performance evaluations to foster team development and align individual goals with organizational objectives.
- Established safety protocols to maintain a secure work environment for all employees and customers.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Developed and implemented strategies to maximize customer satisfaction.
- Developed training programs for staff to enhance operational efficiency and customer service skills.
- Analyzed operational processes to identify areas for improvement and drive cost-saving initiatives.
Skills
Operational efficiency
Recruitment and hiring
Staff management
Inventory control
Employee scheduling
Operations oversight
Process improvements
Sales analysis
Timeline
Store Manager in Training
CVS Pharmacy
06.2026 - CurrentRead More
Store Operations Manager
AT&T
09.2025 - 06.2026Read More
Operations Manager
Rite Aid
10.2016 - 09.2025Read More