Logan Flynn
Overview
10
10
years of professional experience
Work History
Unit Secretary, Labor and Delivery
Piedmont Columbus Regional
Columbus, GA
04.2022 - Current
- Responsible for hospital admissions for patients.
- Greeted patients and their families, answered phone calls, scheduled appointments, and managed medical records.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Identified the needs of patients and nurses promptly and efficiently.
- Coordinated internal communications efficiency.
Shift Leader
Chick-fil-A
Douglas, GA
11.2020 - 03.2021
- Enforced compliance with housekeeping, safety, and sanitary requirements to protect team members and customers.
- Conducted one-on-one coaching sessions with team members, resulting in reduced lost time and workplace accidents.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Accepted time-off requests and found coverage for shifts.
- Coordinated daily shift changes to facilitate tasks, and handle special needs or requests.
Team Leader Member
Chick-fil-A
Columbus, GA
09.2015 - 08.2019
- Mentored newly hired Chick-fil-A employees in upselling techniques.
- Conducted department walkthrough to assess and remedy factors such as cleanliness, inadequate stock levels, and poor merchandising.
- Guided and supported numerous staff members to consistently achieve team and personal goals.
- Worked one-on-one with employees to motivate them while delivering constructive criticism in a busy retail environment.
- Delivered empathy and persuasive negotiation talents to promote a memorable customer experience.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
Education
Columbus State University
Columbus, GACertified Pharmacy Technician
Chattahoochee Valley Community College
Phenix City, AL05-2025
Skills
- Customer outreach
- Creating store processes
- Organization
- Customer service
- Problem resolution
- Team supervision
- Planning/Critical Thinking
- Decision-making
- Worked with Microsoft word, excel, and PowerPoint
Timeline
Unit Secretary, Labor and Delivery
Piedmont Columbus Regional
04.2022 - Current
Shift Leader
Chick-fil-A
11.2020 - 03.2021
Team Leader Member
Chick-fil-A
09.2015 - 08.2019
Columbus State University
Certified Pharmacy Technician
Chattahoochee Valley Community College