Logan Hanson
Camas,WA
Summary
Proven leader with a track record of enhancing operational efficiency at Jimmy Johns through strategic planning and quality assurance. Skilled in decision-making and customer service, consistently achieving financial targets and elevating customer satisfaction. Excelled in roles requiring problem-solving and employee training, ensuring high standards and strong team performance.
Overview
6
6
years of professional experience
Work History
Manager of Operations
Jimmy Johns
08.2023 - 11.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Dough Roller
Leonardos
09.2019 - 11.2022
- Collaborated with team members to ensure timely completion of assigned tasks and smooth workflow.
- Achieved customer satisfaction with consistent delivery of high-quality products through attention to detail during the dough rolling process.
- Improved dough consistency by monitoring the dough rolling process and making necessary adjustments.
- Maintained accurate inventory records, ensuring sufficient supplies were available for production needs.
Bank Teller
IQ Credit Union
08.2018 - 06.2022
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Education
No Degree - Business
Spokane Falls Community College
Spokane, WA05-2028
High School Diploma -
Union
Camas, WA06-2022
Skills
- Decision-making
- Customer service
- Quality assurance
- Strategic planning
- Problem-solving
- Employee training
Timeline
Manager of Operations
Jimmy Johns
08.2023 - 11.2024
Dough Roller
Leonardos
09.2019 - 11.2022
Bank Teller
IQ Credit Union
08.2018 - 06.2022
No Degree - Business
Spokane Falls Community College
High School Diploma -
Union
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