Logan Hickman
San Antonio,TX
Summary
Proven leader with a successful track record in enhancing customer satisfaction and streamlining operations at Family Dollar. Demonstrated excellence in team leadership and problem-solving, resulting in a significant reduction of stock discrepancies. Possesses strong skills in money handling and fostering a positive team environment, contributing to improved store performance and customer service excellence.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Family Dollar
02.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Overnight Stocker
Walmart
09.2022 - 03.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Sales Associate
Barri Finance
08.2022 - 02.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
High School Diploma - Welding
South San Antonio High School
San Antonio, TX09.2022
Skills
- Customer service
- Money handling
- Team leadership
- Problem-solving
- Time management
- Task delegation
- Retail operations
- Performance reviewing
Timeline
Assistant Manager
Family Dollar
02.2023 - Current
Overnight Stocker
Walmart
09.2022 - 03.2023
Sales Associate
Barri Finance
08.2022 - 02.2023
High School Diploma - Welding
South San Antonio High School
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