Logan Kluck
Maumelle,AR
Summary
Dedicated client relationship consultant with expertise in building strong customer connections and delivering exceptional service. Proven skills in critical thinking, effective communication, and project management to achieve client financial goals.
Overview
6
6
years of professional experience
Work History
Client Relationship Consultant
U.S. Bank
Little Rock, AR
01.2024 - Current
- This role focuses on building customer relationships for both consumer and business clients. Understanding customers' financial needs, providing personalized solutions, and delivering exceptional customer experience through in-person, virtual, and digital channels. Being able to build and maintain strong customer relationships through proactive outreach and conversation follow ups. Identifying certain customer goals and then being able to recommend the best solution whether deposit, lending or referring to a partner is the best option for the client. Maintaining both consumer and business product knowledge to ensure that recommendations are made correctly. Building customer relationships, expanding consumer and business relationships through conversations and helping clients achieve their financial goals.
Server/Bartender/Manager on Duty
Crabby's Seafood Bar & Grill
Joplin, Missouri
02.2021 - 10.2023
- Waited tables and provided excellent customer service to enhance the dining experience. Assist guests in answering any questions and/or concerns about what each menu option would entail, whether that be recommending gluten free options or describing how their steak would be cooked. Transitioned to the role of bartender, primarily concentrating on drink service for my final year at the restaurant. Managed on-duty responsibilities as a bartender, resolving issues related to food, drink, or service with professionalism.
Education
High School Diploma -
Pierce City High School
Pierce City, MO05-2018
Crowder College
Neosho, MOSkills
- Customer relationship management
- Project management
- Time management
- Critical thinking
- Team collaboration
- Effective communication
Timeline
Client Relationship Consultant
U.S. Bank
01.2024 - Current
Server/Bartender/Manager on Duty
Crabby's Seafood Bar & Grill
02.2021 - 10.2023
High School Diploma -
Pierce City High School
Crowder College