Logan Kooyman
Cullowhee,NC
Summary
Dynamic and results-driven professional with a strong work ethic and proven customer service skills honed at Food Lion. Successfully increased revenue through upselling and streamlined inventory management, enhancing product availability. Recognized for exceptional teamwork and effective communication, ensuring customer satisfaction and operational efficiency.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Deli Team Lead
Food Lion
03.2024 - Current
- Conducted regular equipment maintenance checks for optimal performance and minimal downtime.
- Increased revenue through upselling techniques that highlighted premium product options available within the department.
- Implemented cost-saving measures through effective scheduling and resource allocation.
- Streamlined inventory management for reduced wastage and improved product availability.
Deli Team Member
Food Lion
11.2022 - 03.2024
- Assisted in training new hires on proper food handling procedures, equipment use, and customer service etiquette to ensure seamless integration into the team.
- Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
- Contributed to team efficiency by cross-training in various departments and assisting colleagues as needed.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
Service Valet
Mountaintop Country Club
08.2022 - 11.2022
- Enhanced customer satisfaction by promptly greeting and attending to their vehicle needs.
- Exemplified exceptional driving skills under various weather conditions while safely maneuvering guest vehicles within tight spaces or heavy traffic areas as necessary.
- Resolved potential conflicts or issues by employing effective problem-solving techniques and leveraging strong interpersonal skills when interacting with guests.
- Boosted team morale through active participation in regular meetings, contributing constructive feedback, and supporting coworkers in daily tasks.
Mover
Stars and Stripes Moving LLC
05.2022 - 08.2022
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 2000 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
Cashier
Publix
08.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Integrated Health Sciences
Western Carolina University
Cullowhee, NC05-2025
Skills
- Strong work ethic
- Customer service
- Honesty and integrity
- Cleaning and sanitizing
- Flexible schedule
- Team collaboration
- Team cooperation
- Active listening
Languages
English
Native or Bilingual
Dutch
Native or Bilingual
German
Professional Working
Timeline
Deli Team Lead
Food Lion
03.2024 - Current
Deli Team Member
Food Lion
11.2022 - 03.2024
Service Valet
Mountaintop Country Club
08.2022 - 11.2022
Mover
Stars and Stripes Moving LLC
05.2022 - 08.2022
Cashier
Publix
08.2020 - 08.2021
Bachelor of Science - Integrated Health Sciences
Western Carolina University
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