Summary
Overview
Work History
Education
Skills
Timeline
Generic

Logan LeBlond

Woolwine,VA

Summary

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

10
10
years of professional experience

Work History

Line Cook

Floyd Country Store
04.2023 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.

Line Cook

Ruby Tuesday
09.2016 - 03.2023
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Interacted with guests to obtain feedback on product quality and service levels.

Customer Service Representative

The Results Companies
09.2013 - 04.2016
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.

Education

No Degree - Information Technology

ECPI
Newport News, VA
12.2025

High School Diploma -

Patrick County High School
Stuart
05.2013

Skills

  • Customer Retention Strategies
  • Call Transfers
  • Technical Troubleshooting
  • Merchandise Orders and Exchanges
  • Issue and Complaint Resolution
  • System Documentation
  • Call Documentation Skills
  • Customer Support

Timeline

Line Cook

Floyd Country Store
04.2023 - Current

Line Cook

Ruby Tuesday
09.2016 - 03.2023

Customer Service Representative

The Results Companies
09.2013 - 04.2016

No Degree - Information Technology

ECPI

High School Diploma -

Patrick County High School

Similar Profiles

CREATE PROFILE
Logan LeBlond