LOGAN LONG
Newnan,GA
Summary
Motivating Terminal manager with extensive knowledge of leadership techniques and supervision. Dedicated to monitoring workers and cutting costs without sacrificing quality. Adept at delegating and ensuring worker safety.
Overview
10
10
years of professional experience
Work History
Terminal Manager
Universal Logistics Inc
Lagrange , GA
06.2017 - Current
- Managed daily operations of the terminal, including staff scheduling and inventory management.
- Developed safety protocols to ensure compliance with OSHA regulations and company policies.
- Supervised worker efficiency and rectified issues with performance.
- Developed strategies to maximize production and reduce costs.
- Analyzed data related to customer trends and employee productivity in order to identify areas for improvement.
- Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
- Directed day-to-day warehouse activities and set long-term goals.
- Monitored customer satisfaction levels through regular surveys and feedback sessions.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Identified opportunities to reduce cost and improve productivity.
- Directed investigations to verify and resolve customer or shipper complaints.
3RD SHIFT SUPERVISOR
FREIGHT HANDLERS INCORPORATED
Newnan, GA
10.2013 - 04.2017
- Efficiently maintain truckload details within provided handheld log.
- Monitored employee performance, providing feedback and coaching as needed.
- Provided support to team members when needed in order to complete tasks effectively.
- Responded quickly to emergency situations arising during the night-time hours.
- Trained new employees on safety protocols and operating procedures.
- Encouraged a positive work environment by recognizing employee achievements and initiatives.
- Led by example through demonstrating ethical behavior at all times.
- Resolved customer complaints quickly and efficiently while working the 3rd shift.
- Conducted weekly meetings with 3rd shift personnel to discuss goals, objectives, and upcoming projects.
- Maintained detailed records of 3rd shift activities including attendance, payroll information, and incident reports.
- Checked orders for quality and completeness.
- Coached team members to increase productivity and reduce workplace accidents.
Education
EAST COWETA HIGH SCHOOL
01.2009
Skills
- Warehouse Operations
- Communications
- Distribution
- Cost Control
- Team Leadership
- Strategic Planning
- Accountability
- Team Supervision
- Professional Representation
- On-time Deliverables
- Carrier Relations
- Shipping/Receiving
- Communication Fundamentals
- Warehousing
- Truckload Breakdown
- Organization
- Procedural Accuracy
- Utmost Integrity
- Inventory Management
- Safety
Leadership Experience
Hands on leader responsible for setting the tempo, attitude, and efficiency of the warehouse operations. Lead the facility with consistent motivation and encouragement. Acknowledged for the ease of comfortable communication to associates when in need of leading resolution. Confident in knowing the company and associates put their trust in my integrity. With immense time management skills, have been able to resolve issues most beneficial to the company.
Communication Skills
Maintained detailed associate workload contributions for production based credit where due, daily meeting communication implementation pre-shiftwork, promoted openness between associates to resolve and/or prevent confrontation, welcomed feedback in which to better understand the needs of diverse fellow associates.
References
- Stacy Schaeffer, Director of Operations,Universal Logistics,(616)-566-9545
- Josh Ohara, Director of Operations, Saddle Creek Logistics,(770)630-4281
Timeline
Terminal Manager
Universal Logistics Inc
06.2017 - Current
3RD SHIFT SUPERVISOR
FREIGHT HANDLERS INCORPORATED
10.2013 - 04.2017
EAST COWETA HIGH SCHOOL