Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Logan Lukacs

Bradenton,FL

Summary

While being in the position i've been in for the last couple of years I have ran into many different situations and have always had to solve each confrontation. At Nissan of Clearwater we had something called Customer Satisfaction Index and I was ranked 1 in our district of the tampa area. I was 20th in the Southeasts Region and 108th in the entire country. I was averaging a 980+/- out of 1000. I ensure that I am on the winning side and I overcome any challenge that comes my direction because I have to. I have to build a clientele and learn how to essentially run my own business, while finding a balance with the customer retention so they will come back. Alex Karras Lincoln is a much higher end clientele so I had to transfer over and learn how to improve my skills and raise the bar to a much higher standard than before. They don't track ranks like Nissan does but I normally Average a 4.85+ (out of 5.0)

Overview

2
2
years of professional experience

Work History

Assistant Service Manager

Alex Karras Lincoln
12.2023 - Current
  • Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
  • Managed challenging situations involving dissatisfied customers with diplomacy while maintaining professionalism under pressure.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Assistant Service Manager

Nissan of Clearwater
05.2023 - 12.2023
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Followed up with customers during and after installations to verify satisfaction.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Ensure good post customer visit surveys about individuals and dealership.

Education

No Degree - Studying For Private Pilots License

Cirrus Aviation
8191 N Tamiami Trl, Sarasota, FL 34243

High School Diploma -

Manatee High School
902 33rd St Ct W, Bradenton, FL 34205
05-2023

Skills

  • Positive attitude
  • Problem-solving
  • Critical thinking
  • Relationship building
  • Trustworthy and honest
  • Conflict resolution
  • Task delegation

Interests

Aviation Enthusiast


Timeline

Assistant Service Manager

Alex Karras Lincoln
12.2023 - Current

Assistant Service Manager

Nissan of Clearwater
05.2023 - 12.2023

No Degree - Studying For Private Pilots License

Cirrus Aviation

High School Diploma -

Manatee High School
Logan Lukacs