Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Wine Educator
Folino Estate Winery
Kutztown, PA
03.2024 - Current
Organized blind tastings which allowed participants to compare different styles of wines without knowing their origin or producer.
Maintained an inventory of all wines used in tastings or classes.
Demonstrated proper pouring techniques while serving guests during events or classes.
Provided personalized advice to customers regarding their individual tastes in wines.
Provided educational wine tastings to groups, discussing the various characteristics of each selection.
Directed day-to-day operations of bar and wine programs, minimizing cost wherever possible without compromising quality.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Office/General Warehouse Assistant
CP Precision
Warminster, PA
05.2024 - 09.2024
Assisted with special projects as needed by researching information on the internet or through other sources.
Answered phone calls and directed them to appropriate personnel.
Collaborated with other departments to coordinate product delivery schedules.
Sent quotes and estimates to clients and vendors
Organized materials on pallets according to size, weight, and type of item.
Inspected returned merchandise for damages before restocking shelves properly.
Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the company budget.
Cart Attendant
Walmart
Warminster, PA
01.2021 - 05.2023
Provided excellent customer service to ensure customer satisfaction.
Maintained cleanliness of store premises including floors, walls, restrooms, and parking lot areas.
Gathered and corralled shopping carts and helped guests carry larger items.
Collaborated with store or course staff to ensure smooth operation and customer satisfaction.
Front End Associate
Sportsplex at Warminster
Warminster , PA
11.2017 - 03.2020
Performed daily opening and closing procedures according to standard operating procedures.
Utilized point-of-sale system to process cash, credit card, check and gift card payments.
Tracked inventory levels using company software programs.
Demonstrated strong problem solving skills when handling customer complaints or inquiries.
Ensured compliance with all safety policies and procedures.
Answered incoming calls promptly, providing accurate information about products and services.
Education
Bachelor of Science - Business Administration And Management
Kutztown University of Pennsylvania
Kutztown, PA
05-2025
Skills
Customer service
Inventory management
Problem solving
Sales techniques
Spreadsheet creation
Order picking and processing
Affiliations
President, Sigma Pi Fraternity (August 2021- May 2025)
Timeline
Office/General Warehouse Assistant
CP Precision
05.2024 - 09.2024
Wine Educator
Folino Estate Winery
03.2024 - Current
Cart Attendant
Walmart
01.2021 - 05.2023
Front End Associate
Sportsplex at Warminster
11.2017 - 03.2020
Bachelor of Science - Business Administration And Management
Tasting Room Lead at Stoller Collection, Sextant Estate Winery & Paris Valley Road WineryTasting Room Lead at Stoller Collection, Sextant Estate Winery & Paris Valley Road Winery