Logan Moore
Portland,TN
Summary
Experienced manager skilled in overseeing daily operations and optimizing service delivery. Committed to fostering team collaboration and training staff on best practices to ensure compliance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Server
First Watch
Green Hill, TN
04.2024 - 09.2025
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Assisted in training new staff on menu items and service protocols.
- Collaborated with kitchen team to ensure timely meal delivery and accuracy of orders.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server Trainer
Cracker Barrel Old County Store
Goodlettsville, TN
02.2023 - 08.2025
- Trained new servers on menu knowledge and customer service standards.
- Developed training materials to enhance onboarding process for new staff.
- Facilitated role-playing scenarios to improve server response time and efficiency.
- Conducted ongoing performance evaluations to ensure compliance with service protocols.
Manager
Bojangles'
Goodlettsville, TN
02.2022 - 04.2025
- Oversaw daily operations, ensuring adherence to quality standards and customer satisfaction.
- Trained and mentored staff on best practices for service efficiency and food safety compliance.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Developed strategies to enhance team performance, resulting in improved service delivery times.
Education
High School Diploma -
East Robertson High School
Cross Plains, TN12.2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Team collaboration
Timeline
Server
First Watch
04.2024 - 09.2025
Server Trainer
Cracker Barrel Old County Store
02.2023 - 08.2025
Manager
Bojangles'
02.2022 - 04.2025
High School Diploma -
East Robertson High School